剩余时间:
Overview
课程概述
This foundational workshop looks at the impact of culture and provides a practical foundation to work through cultural differences
这次基础性的公开课着重于讲解文化的影响,并且提供实践性的基础方法帮助学员解决文化分歧。
From Local to Global emphasizes a balance between cross cultural theory and practical skills and tools that can be taken directly back to work
从本土到全球公开课强调跨文化理论是实践技能之间的平衡,同时还会着重介绍能够学以致用到工作环境中的工具。
By the end of the one day event participants will be better able to build trust across cultures, manage potential conflict and adapt to unexpected situations.
一天课程结束之际,参与者能够更好地在跨文化环境中建立信任,管理由于跨文化产生的潜在的冲突以及适应一些意料之外的状况。
Participants can access to a powerful e-learning platform GlobeSmart®, valued at 360 RMB to continue learning for up to 6 months after enrolling
参与者将可以获得一个价值360元的强而有力的在线学习平台GlobeSmart®去继续学习,时效长达半年。
Outline 课程大纲
Learning Point 学习点 | Activity 活动 | Learning Application 学习应用 |
Introduction, Ice Breaker, and Guidelines 简介、破冰环节以及规则 | Brief Encounters and ground rules analysis 简短介绍和基本原则分析 | Share a current best practices and experiences of participants 分享参与者目前最好的实践经验 |
Identifying the Impact of Culture 确认文化的影响 | Surface and Deep Culture, 5 Tricks/ Barnga 文化的表象和内涵 5 Tricks/ Barnga | Create a useful definition of intercultural competence and patterns that lead to intercultural conflict 创造有用的跨文化胜任力的定义,以及可以导致跨文化冲突的模式 |
GlobeSmart 5 Cultural Dimensions GlobeSmart 5个文化维度 | 5 Mini-activities (cases, discussions) debrief 5个小型活动(案例、讨论)回顾 | Understand cross cultural working styles 了解跨文化工作方式 |
Building credibility and trust across cultures 建立跨文化可信度和信任感 | Elevator Speech and trust equation 电梯演讲和信任方程式 | Applying frame shifting as a technique to work outside of your comfort zone 框架转移技能的应用,它可以作为一个让你努力走出舒适区的技术 |
Managing potential conflict across cultures 管理跨文化的潜在冲突 | DIN Case study and review DIN案例学习和回顾 | Identify the impact of deep culture and core values on behavior, protocol, and taboos 确认文化内涵的影响以及行为、协议和禁忌背后所代表的核心价值观 |
Action planning sequence 行动计划的次序 | Creating Sticky Learning 创建具有粘性的学习 | Identifying barriers to success and application in the workplace 找出通往成功之路的障碍以及如何在工作环境中学以致用的方式 |
在课程里,我们会用相应的跨文化测评工具:GlobeSmart®,这是一个基于网络的评估工具,可以即时访问超过90个国家如何有效经营业务的信息。
Assessment Introduction: GlobeSmart® is a web-based tool that provides instant access to information on conducting business effectively in over 90 countries
Course Objectives:
课程目标:
A common language for describing cultural similarities and differences
诠释文化相似性与文化差异的通用语言
Methods to more effectively build professional and personal credibility across cultures
有效地跨越文化隔阂,建立个人互信及专业互信的方式
Communication techniques and models to improve communication, including e-mail
提高沟通能力的交流技能与模式(包括如何更好地使用电子邮件进行及时有效的沟通)
Improved problem solving skills for multicultural project teams
在多元文化的项目团队中,如何提高问题解决能力
Team building tips to build trust across cultures and to quickly build team rapport
如何跨越文化隔阂,建立团队信任以及如何迅速建立融洽的团队关系
Venue:
地点:
上课场地:徐汇区石龙路951号美通科创空间502室(靠近嘉陵路,地铁上海南站)
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